Please review the requirements for Open Space Home Specialist Job Requirements
· Smartphone, Laptop or computer with working internet
· Do you have an interest in real estate or real estate investment
· Customer service skills and the ability to problem solve.
· Must provide outstanding customer service to all internal and external customers.
· Must have strong communication skills.
· Must have the ability to problem solve while providing effective solutions.
· Must understand and adhere to all business rules.
· Must remain current on promotions, pricing, and product knowledge.
· Must be flexibility with shift times.
· Must maintain an acceptable attendance.
· Ability to multi-task and make problem solving skills
· Ability to communicate effectively over the telephone and convey a customer-centric attitude
Do you meet these requirements?
· Can you handle customer request via phone calls, chat sessions and emails with the highest degree of courtesy and professionalism to resolve user issues with one call resolution?
· Can you offer alternative solutions where appropriate with the objective of owning the users request to resolution?
· Can you handle incoming customer calls validating caller and processing request for optimal resolution on the first call?
· Can you adhere to timelines and schedules at all times?
· You are unable to miss time or days during the training class, please ensure you are able to be present during training.